10 advantages for the utilities operators using SIVECO Applications 2011 | SIVECO Romania

10 advantages for the utilities operators using SIVECO Applications 2011

Wednesday, February 9, 2011

Immediate effects: increase the efficiency of activities, minimizing the losses and improving the customer relationships

Bucharest, 9th of February 2011 - Integrating all the business processes in a uniform system provides to utilities companies important advantages. With the information package SIVECO Applications 2011 from SIVECO Romania the utilities companies optimize their resources and significantly reduce the costs.

According to analysts, the utilities sector will be also in 2011 among the industries with highest potential of assimilating IT solutions, a trend due to the need to align to European Union regulations, as a result of the development of new projects or for increasing the efficiency and minimize the losses. In Romania there are some 2, 000 utilities companies, out of which 261 currently use the facilities of the business management solution (EAS).

"SIVECO Romania has designed and developed a series of operational solutions adapted to each type of services provider: water-sewage, natural gas, hot water and heating agent, electric energy, waste management, recycling etc. The company's offer for the utilities sector is represented by the integrated package SIVECO Applications 2011 and of its specialized modules - Billing Management, Contracts Management, Financial-Accounting Management, Maintenance Management and other applications configured for the activity domain of the utilities' providers", said Ghenadie Gandrabura, Cluster Manager, SIVECO Romania.

Using the information package brings important advantages to operators:

1. Creation of a tree-like structure for customers' record per higher locations and per areas set by the organization;
2. Automatic generation of a very large number of invoices (of the order of tens and hundreds of thousands) and their fast printing;
3. Quick collection of invoices, through one or several working points; for multiple collections of the same customer, the application allows separate record for each of them;
4. Record of individual receivable or per areas of customers: receivables can be monitored per types of customers and depending on the desired time interval;
5. Possibility to perform operations of consumption registration in the field (reading index displayed on the meter) and for collection with independent calculation equipment (palmtop);
6. Record of customers' claims at individual level and of modes of solving;
7. Possibility to obtain at any minute synthesis situations specific to the application;
8. Reducing expenses per unit afferent to staff, through increasing the labor productivity;
9. The capacity to quick adapting to the legislative changes afferent to modifications of utilities prices, tariffs management and of their validity periods and, by default of a database of history type for prices and tariffs;
10. Easyness in data transfer from a database to another (from the level of working point to the central level).