SIVECO Romania excels again at the quality test | SIVECO Romania

SIVECO Romania excels again at the quality test

Thursday, August 11, 2011

The quality management system implemented in SIVECO in conformity to the standard ISO 9001:2008 has been recertified by a world leader in the field of management systems certifications

Bucharest, 11th of August 2011 - After 12 years since the first ISO 9001 certification and 3 years from the certification in conformity to ISO 9001 standard edition 2008, SIVECO Romania will pass again successfully a difficult exam: recertification of the quality management system in conformity to the requirements of this international standard.

"Recertification of quality management system in our company has been performed following a thorough and very demanding audit by the AFNOR group, one of the five international certification bodies in the world. It is very important for us to ensure best services for our customers, in order for them to develop and gain new customers", has stated Daniela Bichir, Vice-President Quality Assurance and Human Resources within SIVECO Romania.

The standard ISO 9001:2008 sets the requirements for the management system of an organization wishing to prove its capacity to constantly provide a product/service according to the customers' requirements and to legal requirements, and which aims at increasing the customers' satisfaction through the actual application of the system, including its continuous improvement.

SIVECO Romania has currently some 1,400 customers in Romania and in countries in Central and Eastern Europe, the European Union, the Community of Independent States area, in the Middle and Near East, and North Africa. According to a study carried out in 2010 among the company's customers, 91% of them have said they are content and very content of their relationship with SIVECO Romania, 87% have said that their long term, strategic requirements have been understood, while 91% of the customers intend to recommend the company's services to a colleague or friend.

SIVECO Romania provides solutions of eLearning, EAS (Enterprise Application Suite), Document Management, Business Intelligence, eHealth, eGovernment, eAgriculture, eCustoms and eBusiness, both in the private sector, and in the public sector as well (National Health Insurance House, Ministry of Education, Research, Youth and Sports, Ministry of Labor, Ministry of Finance, the Payments and Intervention Agency for Agriculture, Credit Bureau, National Customs Authority etc). Also, the company provides IT services for organizations abroad, such as the European Commission, Ministry of Education, Higher Education, Staff Training and Scientific Research in Morocco, Customs Authority in Turkey and Macedonia, National Health Insurance Fund in Bulgaria, Ministry of Education in the United Arab Emirates, Ministry of Education and Culture in Cyprus, Credit Bureau in the Republic of Moldova etc.