There is a huge volume of invoices generated in the utilities sector. How do we proceed from here? | SIVECO Romania

There is a huge volume of invoices generated in the utilities sector. How do we proceed from here?

Thursday, June 2, 2016

The solution of Utilities Invoicing Management has as priority objective increasing the efficiency of invoicing and collecting activities, vital for the utilities business

Public statistics show that, just in 2015, some 500 billion invoices have been issued worldwide, out of which 7 billion on the European continent. Invoicing is an intensive activity is the utilities one.

In Romania, numerous private or public providers of services in the field of gas, edible water, hot water, electric energy or thermal agent distribution use the Utilities Management Invoicing module within the integrated package SIVECO Applications 2020.

This flexible and mature solution has the capacity of efficient management of a very large volume of operations. To properly illustrate this effort, one has to mention that, in average, SIVECO’s customers in the field of utilities issue 50,000 invoices on a monthly basis and generate over 30,000 receipts (having the possibility to collect cash or via credit card).

“With help of our application, the customers monitor the monthly utilities consumption, perform the record keeping of subscribers depending on the used utilities and the consumption location, with details on charging quotas and measurements, plan the meters’ reading intervals. It is important for them that the access to the IT-based accounting archive regarding the invoices issued, collected or due but not-collected, is carried out in real time. Last but not least, they have available a record on complaints and can follow up on their resolution, leading to a better, transparent communication with their own customers”, states Ștefăniță Ghiță development Manager SIVECO Applications.

The Utilities (Invoices) Management has as priority objective increasing the efficiency of the invoicing and collecting activities, vital for the utilities business. With its help, the financial-accounting operations and reports to the competent authorities are automated.

In the top of benefits brought to the operators in the field and their customers by using the Utilities Management solution, we mention:

  1. Generating a unique code of installation associated to a consumption location which can be easily monitored. This functionality ensures access to the location’s history from the first record into the system up-to date and meets the new ANRE regulations (National Authority for Regulation in the Energy sector) occurred subsequent to gas market’s liberalization. From the end user’s perspective, it is important to know that the unique code of installation allows customers’ migration from one gas provider to another.
  2. Performing the uniform collection, in a single point, both of service delivery invoices, and of maintenance related to the distribution network, the meters, installations, repairs etc. Collection can be done both in CASH, as well as by POS. This way, the collection activity at the cashier’s office is accelerated.
  3. Automatic calculation of the technological consumption depending on the parameters defined per locality, month, height, interior, exterior, and easy generation of reports which are sent to ANRE on a monthly  basis.
  4. Automating the export and import of invoices collected both by banks through direct debit, and by other providers of such services. The functionality is very flexible and configurable, installments being carried out in formats agreed upon with the bank and which are registered in the application both at financial and accounting level.
  5. Generating several types of contracts for the same customer, all contractual information and data (attributes of common phases, descriptions, validities, debits, types of consumers, square meters dwelling etc) being automatically taken over. This way, the time necessary for data introduction is considerably shortened, especially as there is a single point for data introducing. At the same time, generating several contracts from the initial ones becomes possible, (for example from the connecting contract, from the providing contract etc).
  6. Automatic distribution in accountancy of the service price in two components – of distribution and provision respectively, these being subsequently registered into accounting by these two types of services. Through this functionality, the monthly invoice is generated separately for provision and distribution, providing at the same time transparency for the end- customer to whom the invoice will go with the final price.
  7. Reading the consumption indicators by means of an application which can be done anytime, from any location and from any equipment. The access is possible both online, and offline, the data being automatically updated as soon as there is a connection to Internet. The user gets easily to the information, received the results in the desired form and makes the correct decision at the right time